Tuesday, September 23rd
8:15am-9:15am
Symphony I
About the Session

Have you ever heard questions like these?
- “Why do we have to go through all this change?”
- “When is someone going to train me?”
- “Who dropped the ball?”
- “When are we going to find good people?”
- “Why can’t they communicate better?”
- “When is that department going to do its job right?”
- “Who’s going to solve that problem?”
If so, then the message of Personal Accountability and the QBQ! is right for you! In this interactive training session, you will discover how to practice personal accountability by eliminating blame, complaining, and procrastination by asking The Question Behind the Question.
Accountability, responsibility, and ownership are put into action when we ask better questions such as, “How can I adapt to the changing world?” “What can I do to develop myself?” and “How can I contribute today?” When we think like this, we use our talent, skills, and time to solve problems, enhance relationships, and accomplish team and personal objectives. The automatic result is a stronger organizational culture and enhanced morale.
Combining delightful and energetic story-telling with the practical QBQ! content, Kristin presents an idea that every organization—and every individual—can use!
Categories Education, Leadership